[please send your comments]
Q1: Which of the Following are reasons you might go into the BIOS?
Ans: verify device are connected.
make adjustments to hardware functionality
report on computer hardware
Q2: What precautions should you take to help prevent electrostatic discharge?
Ans: Use a wareless anti-static strap
Wear a fully-gronded ESD wrist strap.
Q3: What should you do before you start troubleshooting a problem?
Ans: Check whether the system is in warranty.
Q4: Why should ZIF socket T covers be replaced on system boards for returns?
Ans:To protect the socket pins.
Q5:Which innovation supersedes older BIOS in dell portable and desktop computers?
Ans:UEFI BIOS.
Q6:When replacing the USB 3.0 cable in the Precision T7600.What will need to be removed?
Ans: System Board
Q7:A desktop will not boot.The PSA/ePSA indicates that the hard drive pass checks
Which of these is the most likely explanation.
Ans: Corrupt Operating System
Hard drive connection not seated correctly
Missing operating system
Q1: Which of the Following are reasons you might go into the BIOS?
Ans: verify device are connected.
make adjustments to hardware functionality
report on computer hardware
Q2: What precautions should you take to help prevent electrostatic discharge?
Ans: Use a wareless anti-static strap
Wear a fully-gronded ESD wrist strap.
Q3: What should you do before you start troubleshooting a problem?
Ans: Check whether the system is in warranty.
Q4: Why should ZIF socket T covers be replaced on system boards for returns?
Ans:To protect the socket pins.
Q5:Which innovation supersedes older BIOS in dell portable and desktop computers?
Ans:UEFI BIOS.
Q6:When replacing the USB 3.0 cable in the Precision T7600.What will need to be removed?
Ans: System Board
Q7:A desktop will not boot.The PSA/ePSA indicates that the hard drive pass checks
Which of these is the most likely explanation.
Ans: Corrupt Operating System
Hard drive connection not seated correctly
Missing operating system
Q8: What should you do before replacing a hard drive?
Ans: Run the hard drive self-test.
Q9: Working on a desktop,you remove the system DIMMs and
switch power back on.the system does not beep.what can you conclude from this?
Ans: System Board is bad.
Q10: Which key do you press during power-on to access the bios
interface?
Ans: <F2>.
Q11: The newest Optiplex systems indicate faults by means of:
Ans: The Power Button LED.
Q12: Where will you find a BIST(built-in self-test) button on
an Optiplex or Precision computer?
Ans: On the power supply unit.
Q13: What do newer Optiplex systems use to mount fans to the
system?
Ans: Rubber Grommets instead of screws.
Q14: Working with the Precision R5500.in which first available
slot should you install the PSU?
Ans: Lowest slot.
Q15: Which of these computers have VESA mount brackets?
Ans: Optiplex 9010 A|O
Inspiron 2330
A|O
Q16: Which portfolio has a model which may be housed in the
data Center?
Ans: Precision.
Q17: You should always check the service tag to ensure that you
are servicing the right system:
Ans: True
Q18: Best practices when handling
parts(motherboards,cards,HDDs,etcJinclude:
Ans: Lifting and Holding edges and sides of part.
