[please send your comments]
Q1:Audrey bought
a new windows 8 pc from Dell,where will the COA label be located on the PC?
Ans:New Windows 8
systems do not have a COA label
Q2:Dorofey
received his system installed with windows 7 and later upgraded to windows
8.now ,the system board is being replaced ,will dorofey need to active windows
again?
Ans:Yes
Q3:After
replacing the system board on a dell windows 8 pc,what will you do with the DPK
hard copy?
Ans:Hand over the
DPK hard copy to the customer for safe-keeping and future use.
Q4:A field
engineer replaces the system board and finds that the customer is not available
to receive the DPK hard copy.what should he do?
Ans:Place it at a
prominent location so that customer can access it later.
Q5:What are the
effects of non-activation?
Ans:Canot change
the user tile.
Cannot customize the lock screen
Cannot personalized the start screen.
Q6:The DPK hard
copy is sent along with a replacement hard drive on factory installed windows 8
systems.state true or false.
Ans:True
Q7:If the system
board is replaced on a windows 8 pc,why will the old product key DPK not work
anymore?
Ans:Because when
the system board is replaces the hardware hash changes.
